Privacy Policy

Last Updated: October 7, 2024

This Privacy Policy explains how Alien Guitar Secrets (“the Company,” “We,” “Us,” or “Our”) collects, uses, discloses, and protects your personal information when you use our services and website accessible at www.alienguitarsecrets.com.au (“the Service”). We are committed to safeguarding your privacy and ensuring that your personal data is protected. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Cookies: Small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
  • Country: Refers to New South Wales, Australia.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the Service or perform services related to it.
  • Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website: Refers to Alien Guitar Secrets, accessible from www.alienguitarsecrets.com.au.
  • You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring its usage.
  • To manage Your Account: The Personal Data You provide can give You access to different functionalities of the Service.
  • For the performance of a contract: Development, compliance, and undertaking of the purchase contract for the products or services You have purchased.
  • To contact You: By email, telephone calls, or other equivalent forms of electronic communication regarding updates or informative communications related to the Service.
  • To provide You with news and offers: Unless You have opted not to receive such information.
  • To manage Your requests: To attend to and manage Your requests to Us.
  • For business transfers: To evaluate or conduct a merger, restructuring, or sale of some or all of Our assets.
  • For other purposes: Such as data analysis, identifying usage trends, or to evaluate and improve Our Service.

4. Children's Privacy

Our Service does not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately. If We become aware that We have collected Personal Data from children under 13 without verification of parental consent, We will take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Unknowing Collection of Personal Data from Children Under 13

If we discover that we have unknowingly collected personal information from a child under 13 without parental consent, we will:

  1. Immediately Delete the Data: Upon discovery, we will delete any personal information collected from the child as soon as possible.
  2. Notify the Parent or Guardian: We will take reasonable steps to notify the parent or guardian using the contact details available, if provided, to inform them about the deletion of the data and steps taken.
  3. Implement Safeguards: We will implement additional measures to prevent further occurrences, including reviewing and updating our data collection practices.

Preventative Measures:
To avoid unknowingly collecting personal data from children under 13, we have implemented measures such as age verification prompts and data filtering mechanisms. If there is any suspicion that a user may be under 13, we may require additional parental verification before allowing access to certain parts of our Service.

Parental Rights and Requests:
Parents and guardians have the right to review their child’s personal information, request its deletion, and refuse further collection or use of the child’s data. To exercise these rights, please contact us using the contact information provided below.

5. Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: To facilitate the Service or perform services on Our behalf.
  • For business transfers: During negotiations of any merger or sale of Company assets.
  • With Affiliates: With Our parent company, subsidiaries, or joint venture partners.
  • With business partners: To offer certain products or services.
  • With other users: When You share personal information in the public areas of the Service.
  • With Your consent: For any other purpose with Your consent.

6. Retention of Your Personal Data

We will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We may retain Usage Data for internal analysis purposes.

7. Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of Your state, province, or country where data protection laws may differ. Your consent to this Privacy Policy represents Your agreement to such transfer.

8. Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security.

9. Links to Other Websites

Our Service may contain links to other websites not operated by Us. We are not responsible for the privacy practices of such third-party sites.

10. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Changes are effective when posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or suspect that we might have unknowingly collected information from a child under 13, please contact us: